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Shipping and delivery

All Care&Case products are made to order to ensure thoughtful craftsmanship, consistent quality, and to help minimize unnecessary waste.

Once your order is placed, our team begins preparing your product specifically for you. Because every item is made to order, please allow a little time for production before your order begins its journey to you.

Heads-Up

Our order processing time is currently 2–3 business days. Shipping times begin after your order has been processed and dispatched.

You will receive tracking information once your order has shipped, so you can follow its journey to your door.

Shipping Origin

We ship from multiple fulfillment locations worldwide.

Your order will be dispatched from the nearest available fulfillment center based on your destination whenever possible. This helps us provide efficient delivery while reducing unnecessary shipping distances and emissions.

Shipping Times & Prices

Delivery times below are estimated and begin after dispatch.

United States
  • 4–8 business days after dispatch — $4.39

  • Additional item: $0.99

United Kingdom
  • 2–3 business days after dispatch — $3.19

  • Additional item: $1.19

Germany
  • 2–5 business days after dispatch — $5.49

  • Additional item: $1.99

European Countries
  • 5–10 business days after dispatch — $5.79

  • Additional item: $1.49

Asian Countries
  • 5–15 business days after dispatch — $9.49

  • Additional item: $4.99

Australia
  • 3–6 business days after dispatch — $13.99

  • Additional item: $3.99

New Zealand
  • 5–10 business days after dispatch — $13.99

  • Additional item: $3.99

South American Countries
  • 5–15 business days after dispatch — $14.29

  • Additional item: $3.99

Canada
  • 5–15 business days after dispatch — $17.99

  • Additional item: $3.99

Rest of the World
  • 10–30 business days after dispatch — $16.89

  • Additional item: $4.99

Delivery times are estimates and may occasionally be extended by up to 10 additional business days due to circumstances beyond our control, including customs processing, carrier delays, high order volumes, weather conditions, or other unforeseen events.

With Standard Shipping, your order will be delivered by your local postal service.

Customs & Import Fees

Depending on your destination, customs duties, import taxes, or other fees may apply.

These charges are the responsibility of the recipient and are not included in our product or shipping prices.

Tracking

All orders are fully tracked.

Once your order has been dispatched, you will receive an email containing your tracking number and a link to follow your shipment.

Please allow 24–48 hours after receiving your tracking information for the tracking status to become active and begin showing updates.

Delivery Delays

We work with our fulfillment and shipping partners to get your order to you as smoothly as possible. However, once a package has been handed over to the carrier, occasional delays can occur.

Delays may result from customs processing, carrier disruptions, severe weather, high seasonal demand, or other circumstances outside our control.

If your package has not arrived within the estimated delivery period, please allow up to 10 additional business days before contacting our customer support team. If your order still hasn’t arrived after this additional period, please contact us at:

📧 contact@careandcase.com

We’ll be happy to help you check the status of your shipment and determine the next steps.

Important Information

Please make sure that your shipping address is accurate and complete before placing your order. Once an order has entered production or been dispatched, changes to the shipping address may not always be possible.

For any questions about shipping or your order, please contact us at:

📧 contact@careandcase.com

Care&Case
Operated by CC Commerce LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States

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