Privacy Policy

Introduction

Welcome to Care&Case (“we”, “our”, “us”).
We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website www.careandcase.com and purchase our products.

By using our website, you agree to the terms of this Privacy Policy.

————————————————-

Information We Collect

We may collect the following types of information:

a) Information you provide directly

  • Name, email address, phone number, shipping & billing address

  • Payment information (processed securely via our payment providers — we do not store your full credit card details)

  • Account login details (if you create an account)

b) Information collected automatically

  • IP address, browser type, device information

  • Pages visited, time spent, and referring website (via cookies & analytics tools)

c) Information from third parties

  • Social media accounts (if you log in or interact with us through platforms like Facebook, Instagram, or Google)

  • Marketing partners and analytics services

————————————————-

How We Use Your Information

We use your personal data for:

  • Processing and delivering your orders

  • Communicating with you about your purchase, promotions, and updates

  • Improving our website and customer experience

  • Personalizing your browsing and shopping experience

  • Fulfilling legal and tax obligations

————————————————-

Legal Basis for Processing (GDPR)

If you are in the EU/UK, we process your personal data on the following legal grounds:

  • Contract performance: to process your orders

  • Consent: for email marketing and non-essential cookies

  • Legitimate interest: to improve our services and prevent fraud

  • Legal obligation: to comply with tax or regulatory requirements

————————————————-

Sharing Your Information

We do not sell your personal data.
We may share your data with trusted third parties, such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping companies and logistics partners

  • Website hosting and analytics providers (e.g., Google Analytics)

  • Marketing platforms (e.g., email newsletter services)

All third parties are required to keep your information secure and use it only for the purposes agreed.

————————————————-

Cookies & Tracking

We use cookies and similar technologies to:

  • Keep items in your shopping cart

  • Analyze website traffic and performance

  • Personalize ads and marketing campaigns

————————————————-

Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data

  • Withdraw your consent to marketing

  • Object to certain types of processing

  • Request data portability

  • File a complaint with a data protection authority

To exercise your rights, contact us at: support@careandcase.com.

————————————————-

California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how we use it

  • Request deletion of your data

  • Opt-out of the sale or sharing of your personal information (we do not sell data)

To submit a request, email us at: support@careandcase.com.

————————————————-

Data Retention

We keep your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

————————————————-

Security

We implement technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

————————————————-

International Transfers

If you are located outside US, your data may be transferred to and processed in countries that may have different data protection laws. We take steps to ensure appropriate safeguards are in place.

————————————————-

Children’s Privacy

Our website is not intended for children under the age of 13 (or 16 in the EU), and we do not knowingly collect data from them.

————————————————-

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

————————————————-

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:
📧 support@careandcase.com