At Care&Case, every item is made to order — meaning it is uniquely produced for you once your order is placed. This helps us reduce waste and create products with care, but it also means that:

We do not accept returns or exchanges for reasons such as incorrect size, color preference, or a change of mind.

Damaged Items or Manufacturing Errors

If you receive a damaged product or there is a manufacturing error, we will gladly offer either:

• A free replacement product, or

• A full refund

To qualify, please contact us within 30 days of delivery by emailing support@careandcase.com and include:

1. Your order number

2. A clear photo showing the issue

There is no need to return the damaged item.

Contact Us

For any questions or concerns about your order, please email us at:
📧 support@careandcase.com